Terms and Conditions
Effective Date: [08/01/2025]
Welcome to Popular Mutton (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our services, including the purchase of fresh meat from our store or website. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. Fresh Meat Guarantee
1.1 Quality Standards
We are committed to providing the freshest and highest-quality mutton, chicken and seafood, its handled under strict hygiene standards, and delivered fresh to you.
1.2 Storage and Handling
To maintain freshness, all meat products must be stored and handled properly upon receipt. We recommend refrigeration or freezing immediately upon delivery. We are not responsible for spoilage due to improper storage or handling after delivery.
2. Orders and Payments
2.1 Order Placement
Orders can be placed through our website, in-store, or by phone. Please ensure all information provided during the order process is accurate.
2.2 Payment Methods
We accept the following payment methods:
- Credit/Debit Cards
- Digital Wallets
- Cash on Delivery (available at store pickup)
2.3 Order Confirmation
An order is confirmed only when you receive an email, SMS, or other written confirmation from us. We reserve the right to refuse or cancel any order for reasons including, but not limited to, unavailability of stock or issues with payment.
3. Delivery Policy
3.1 Delivery Timeframes
We strive to deliver orders within the promised timeframe. However, delays may occur due to unforeseen circumstances such as weather, traffic, or supplier issues. We are not liable for delays beyond our control.
3.2 Delivery Area
Delivery services are available in specified areas. Please check our delivery zones before placing an order.
3.3 Inspection Upon Delivery
Please inspect your order upon delivery. If there are any issues with the quality or quantity of the products, notify us immediately.
4. Refunds
4.1 Refunds
Refunds will be issued at our discretion after verifying your claim. Refunds may be processed as:
- Replacement of the product
- A refund to your original payment method
5. Customer Responsibilities
5.1 Accurate Information
You are responsible for providing accurate and up-to-date information when placing orders. Incorrect information may result in delivery delays or failure.
5.2 Compliance
You agree to comply with all applicable laws and regulations when using our services.
6. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability for any claim is limited to the amount you paid for the product or service in question.
7. Intellectual Property
All content on our website, including logos, images, and text, is the property of Popular Mutton and is protected by copyright and trademark laws. Unauthorized use of our content is prohibited.
8. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after changes indicates acceptance of the revised Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of [Bangalore Jurisdiction]. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [Bangalore Jurisdiction].
10. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Popular Mutton
[No 95 opposite madiwala police station hosur main road madiwala ]
[9513787120]
[aashique]