Shipping Policy

At Popular Mutton Shop, we strive to ensure your orders are delivered fresh, on time, and in excellent condition. This Shipping Policy outlines the terms and conditions for delivering orders to your doorstep.

1. Delivery Areas

We currently deliver to the following areas / pin codes:

  • [560068]
  • [560034,560095]
  • [560029,560076]
  • [560102]
    If your location is not listed, please contact us to check for delivery availability.

2. Delivery Timing

  • Standard Delivery: Orders placed before [8 PM] will be delivered on the same day. Orders placed after this time will be delivered the next day.
  • Custom Time Slots: Customers can request specific delivery time slots (subject to availability).
  • Delivery is available between [ delivery hours 7 AM – 8 PM]and will be delivered within 40 minutes.

3. Delivery Fees

  • Free delivery for the above pin codes.
  • Additional charges may apply for deliveries outside standard service areas.

4. Order Processing

  • Orders are processed immediately upon confirmation.
  • You will receive a confirmation via [email/SMS/WhatsApp] once your order is accepted.
  • For bulk or custom orders, please allow extra processing time (you will be informed of any delays).

5. Packaging

We use high-quality, food-grade packaging to maintain the freshness and quality of our products during transit. For frozen or perishable items, we ensure proper temperature control.

6. Receiving Your Order

  • Customers are requested to provide accurate delivery addresses and contact information.
  • Upon delivery, please inspect the items. If there are any issues, inform the delivery personnel immediately or contact us within 2 hours of receiving the order.

7. Delayed or Missed Deliveries

While we strive for timely delivery, unexpected delays may occur due to:

  • Traffic conditions or weather disruptions.
  • Inaccurate delivery information provided by the customer.
    In such cases, we will inform you promptly and reschedule the delivery.

8. No-Contact Delivery

For safety and convenience, we offer no-contact delivery upon request. The delivery personnel will leave your package at the designated spot and notify you.

9. Cancellations and Changes

  • Orders can be canceled or modified up to [ 1 hour] before the scheduled delivery time.
  • Contact us to request changes or cancellations.

10. Refunds for Delivery Issues

  • If your order is not delivered due to our error, you are eligible for a full refund or rescheduled delivery.
  • Refunds are not provided for missed deliveries due to incorrect addresses or absence of the recipient.

11. Contact Us

For any questions or concerns about shipping or delivery, please reach out to us:

  • Store Address: [No95 Opposite Madiwala Police Station Hosur Main Road Madiwala Bangalore 560068]
  • Phone: [9513787120]
  • Email: [[email protected]]
  • Trade Name– Popular Fresh Meat Co

Thank you for choosing Popular Mutton Shop. We are committed to delivering high-quality meat products to your doorstep!

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